Shipping policy

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible, no matter where you are in the world.

Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. Once your order has been processed, you will receive a confirmation email with tracking details.

Shipping Time
Because we work with international suppliers, shipping times may vary depending on your location. Estimated delivery times are:

  • United States, Canada, UK, Europe: 7–15 business days

  • Australia & New Zealand: 7–15 business days

  • Other International Locations: 10–20 business days

Please note that these are estimated delivery times and delays may occur due to customs, high demand periods, or courier issues that are beyond our control.

Shipping Costs
Shipping fees (if applicable) will be calculated and displayed at checkout before you complete your purchase. Occasionally, we may offer free shipping promotions.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take a few days to update after shipment.

Customs, Duties & Taxes
For international orders, customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately before your order is shipped.

Delayed or Lost Packages
If your order is delayed beyond the estimated delivery time, please contact us and we will assist you in tracking your package. While we work with reliable shipping partners, we are not responsible for delays caused by couriers or customs.

If you have any questions about your shipment, please contact our support team — we’re happy to help